All items are shipped with 100% insurance coverage only if the below guidelines are followed:

Since freight shipments are quite different than UPS, FedEx or USPS shipments, we want to make sure that our customers understand the shipping procedures to avoid surprises at the time of delivery. The trucking company will contact you to set up a delivery appointment.
It will be an estimated time window of about 2-5 hours.

All deliveries occur Monday - Friday during regular business hours.

It is important to keep your scheduled appointment. If you miss the scheduled appointment, the driver will need to reschedule the delivery from the local terminal and they will charge you a redelivery charge.

Shipping is normally 10 business days on most games and 20 - 25 business days for pool tables. These shipping schedules are estimates only.

Once the shipment reaches your delivery address:
The item(s) will be delivered from the rear of the truck at your address. You will be required to accept and remove the merchandise from the rear of the truck. The freight company will NOT take it inside.

Because oversized items are heavy and often difficult to handle, we strongly recommend that you have help available to remove the product from the truck and move it to its final location.

Before you sign for the shipment:
Before you sign for the delivery, it is important to inspect the packaging for any potential damage that may have occurred while in transit. Please keep in mind that it is normal for the packaging to show some wear.

Please inspect your shipment once the item arrives:
If there is any visible damage or if any cartons are missing refuse delivery and contact us immediately. We will immediately arrange a new item to be shipped to you. Any damages must be reported to Birmingham Vending within 5 days of receipt of goods.

If you take claim of the item(s), you the customer are responsible for all return shipping charges.

If any minor damage has occurred that you believe can be replaced with parts, note damage on delivery receipt and accept item.

If you are unable to fully inspect entire contents upon delivery, you must write "SUBJECT TO FURTHER INSPECTION" on delivery receipt. This insures we are able to file a proper cancelled damage claim with the carrier.

If the driver does not allow you to sign the delivery receipt in the above mentioned procedures, refuse delivery and call us.

Deliveries that are signed free and clear of damages will be the recipient's responsibility, no exceptions.

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

Step-By-Step Order Guide

1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by clicking the below image.
3. After signup, Bongo will provide you with your very own US address.
4. Back at our site, proceed to checkout.
5. Enter your new US address supplied by Bongo as both your BILLING & SHIPPING Address.
6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
7. Choose your domestic shipping method, and Place Order.
8. Once completed, finish your verification process with Bongo.
9. Bongo will take over from here, so communicate directly with them for delivery of your order.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started!